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Privacy Policy

Last Updated: January 31, 2026

1. Introduction

W5Port ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at w5port.com.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, username, and password when you create an account
  • Contact Information: Phone number (for SMS notifications), mailing address
  • Tournament Information: Registration details, team information, and participation history
  • Communication Preferences: Your preferences for receiving notifications via email or SMS

Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process tournament registrations and manage events
  • Send you tournament-related notifications (schedule changes, check-in reminders, results)
  • Send SMS notifications if you have opted in
  • Respond to your comments, questions, and requests
  • Communicate with you about account-related or tournament-related service updates
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

4. SMS Privacy - W5Port Tournament Alerts

Phone Number Collection

We collect your mobile phone number when you opt in to receive SMS notifications from W5Port Tournament Alerts. Your phone number is used solely for sending you tournament-related notifications.

How We Use Your Phone Number

Your phone number is used exclusively to send you:

  • Tournament schedule updates and changes
  • Check-in reminders and take-off position notifications
  • Weather cautions and safety alerts
  • Important announcements for events you are registered in

Third-Party Service Providers

We use Twilio, a trusted third-party messaging service provider, to deliver SMS messages. Your phone number is shared with Twilio solely for the purpose of message delivery. Twilio is bound by strict data protection agreements and does not use your information for any other purpose.

We Do Not Sell Your Information

We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes.

No Marketing Messages

We do not send promotional or marketing SMS messages. All SMS notifications are strictly related to tournament operations, safety alerts, and event updates you have registered for.

Opting Out

You can opt out of SMS notifications at any time by:

  • Replying STOP to any SMS message
  • Updating your preferences in your account settings
  • Contacting us at info@w5port.com

Data Retention

We retain your phone number for as long as your account is active or as needed to provide you services. If you opt out of SMS notifications, we will stop sending messages but may retain your number in our records to honor your opt-out preference.

5. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., email delivery, SMS messaging, payment processing)
  • Tournament Organizers: With tournament directors and organizers for events you register for
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt out of receiving marketing communications

To exercise these rights, please contact us at info@w5port.com.

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Terms of Service

W5Port is operated by Weigh5 Systems, LLC.